Terms of Service

ColdProxy – Terms of Service

Effective Date: August 4, 2025

Welcome to ColdProxy! These Terms of Service (“Terms”) govern your use of our website and services. Please read them carefully. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By using the ColdProxy website or services, you confirm that you have read, understood, and agree to comply with these Terms, along with our Privacy Policy.

2. Services Offered

ColdProxy provides high-performance proxy solutions, including but not limited to:

• Virgin proxies

• Residential proxies

• IPv6 proxies

• Datacenter proxies

These services are intended solely for lawful purposes. You are solely responsible for how you use them.

3. User Obligations

As a user of ColdProxy, you agree to:

• Use the services in full compliance with all applicable laws and regulations.

• Refrain from using the services for any unlawful, harmful, fraudulent, or abusive activities — including hacking, spam, data scraping against terms of use, or unauthorized access.

• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use or breach of security.

4. Pricing and Payments

• All pricing is subject to change without prior notice. Please refer to our Pricing Page for the most up-to-date information.

• All payments are non-refundable (including, but not limited to, add funds), unless the proxies are not functioning or a refund is required by law.

5. Termination

We reserve the right to suspend or terminate your account and access to our services, without notice, if:

• You violate these Terms,

• Your usage poses a risk to our platform or users, or

• Required by law or regulatory action.

Termination may include deactivation of your account and loss of access to purchased services.

6. Disclaimer of Warranty

ColdProxy provides its services on an “as is” and “as available” basis, without any warranties of any kind — whether express, implied, or statutory.

We make no guarantees regarding:

• Service availability or uptime

• Performance, reliability, or speed

• Accuracy, completeness, or suitability for your particular use case

Your use of the services is at your sole risk.

7. Limitation of Liability

To the fullest extent permitted by law, ColdProxy and its affiliates, officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the services.

This applies even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to defend, indemnify, and hold harmless ColdProxy, its affiliates, officers, and employees from any claims, liabilities, damages, losses, and expenses — including legal fees — arising out of or connected to:

• Your use of our services

• Your violation of these Terms

• Any content or activity conducted through your account

• Your infringement of the rights of any third party

9. Modifications to Terms

ColdProxy reserves the right to modify these Terms at any time.

We will notify users by updating the Terms on our website. Your continued use of the services after changes are posted will constitute your acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us through our official support portal by opening a ticket via our helpdesk.